How to solve spam forever and make your web site comment section useful again, with “robo-banning”

The issue:

Public comment sections on the Internet are famous for requiring non-stop moderation in order to prevent them from becoming populated exclusively with spam and/or horrifying comments.

Many solutions have been attempted, including:

1. Do nothing. Disadvantage: spam / scams overrun the site, making it totally un-usable for legitimate users.

2. Ban / block unusually abhorrent users. Disadvantage: they can just re-register.

3. Require real names of users. Disadvantage: severely restricts discussion of any controversial topics (a “chilling effect”) where users may not want to publicize their opinions.

4. “Hellban” a user (a “hellbanned” or “shadow-banned” user’s comments are not visible to other users). Disadvantage: the user may become suspicious when none of their comments are ever remarked upon. Then the user may register a new account.

Proposal:

Let us start by just plain “hellbanning” a user (hiding their comments from other users), but also add in several chat bots that personally interact with each hellbanned user. This will simulate normal chat / commenting behavior.

We propose to refer to this as “robo-banning,” since the banned user can, henceforth, only communicate with chat bots (“robots”), and no longer with any real users.

The chat bots could come in various types with different personality traits and political beliefs.

These could even be tailored on a per-individual basis (for example, a chat-bot could be selected with the opposite political beliefs of the robo-banned user).

The idea would be to occupy as much of the “robo-banned” user’s time as possible in talking to the chat bots, so they wouldn’t annoy the real users.

PROS: Would be highly entertaining. Interactions between “robo-banned” users and the bots that they argue with could be posted for the amusement of others.

CONS: None!